We require a 25% prepayment at the time of booking to secure a reservation.
The balance can be paid anytime upto and including the day of arrival if using the same card as used for the deposit or if paying by cash. If you are looking to use a different card please call our office atleast a day before arrival on 0131 337 2020 to make a payment.
If you have booked through a booking agent you will need to cancel through them, however if you have booked direct please call or email us and we can process the cancellation.
Apartments are available to checkin from 2pm till 10pm and last checkout is 11am. Early checkin is possible if the apartment is vacant from the night before but needs to be arranged with our office by calling us a day prior to your arrival.
We don't accept hen, stag or any party groups and you can be turned away or asked to leave during your stay if we find you fall into one of these categories.
All our apartments include free private parking for upto 2 cars, more can be supplied if available.
We provide free wifi for all our guests.
We don't accept pets due to allergy sufferers who may stay in the apartment after you.
Some of our apartments have elevator access, please refer to the listing of the apartment your looking to book to see if lift access is available.
We provide fresh linen and towels for you.
We can provide travel costs at no additional cost. Please call our office a day before arrival to reserve a cot.
All our apartments are strictly no smoking and you will be charged £60 if evidence of smoking has been found.
You will have receive a booking confirmation at the time of booking which has your apartment address. If you call our office 15mins before arrival we will meet you at the apartment and check you in.
We will provide 2 sets of keys for your apartment.
We can provide parking for a maximum of two cars but can possibly accommodate more based on allocation of parking on the day.
Our office number is available 24 hours incase you need to contact us in a emergency and can be contacted on 0131 337 2020.
The apartments are all self catering so don't include daily servicing or housekeeping. We can provide this at an extra charge which can be arranged based on availability by calling our office prior to arrival.
We provide complimentary tea, coffee, sugar, washing up liquid and toiletries to get you started.
As we operate self catering apartments our apartments don't have a front desk or 24 hour reception. We can however store luggage in our offices which are nearby the apartments between 10am and 4pm Mon to Fri.
Looking to spend several days in Edinburgh? If you're here longer than a week, you'll want this offer of 15% off.
First time with us? Enjoy 10% off your first stay with us and experience our fantastic hospitality in one of our Edinburgh self catering apartments.
We can offer corporate discounts if you are working in Edinburgh during the week and returning weekly on a regular basis.
We want to give you a warm welcome, so if you need anything, do give us a call on
+44 (0)131 337 2020, email bookings@edinburghpearlapartments.co.uk
or click here to contact us.
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